Privacy Policy

Effective Date: 03/05/2025

1. Introduction

Webcon Consulting Pty Ltd (ABN 37 119 613 820) ("we", "us", "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage personal information in accordance with the Australian Privacy Principles (APPs) contained within the Privacy Act 1988 (Cth) (the Privacy Act).

This policy applies to information collected through our website (webconconsult.com) and in the course of providing our engineering consulting services to Australian clients.

2. What Personal Information We Collect

We aim to collect only the personal information necessary for our business functions and activities. The types of personal information we may collect include:

We do not collect sensitive information (as defined by the Privacy Act) through our website. We do not collect or process payment details (like credit card numbers) through our website; payments are handled via invoices issued separately.

3. How We Collect Personal Information

We collect personal information:

4. Why We Collect, Hold, Use, and Disclose Personal Information

We collect, hold, use, and disclose personal information for the following primary purposes:

We will only use or disclose your personal information for the purpose for which it was collected, or for a related secondary purpose that you would reasonably expect, or with your consent, or as required or permitted by law. We do not sell or rent your personal information to third parties. As our business primarily serves Australian clients, your information is generally stored and processed within Australia.

5. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include administrative, technical, and physical safeguards. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

6. Cookies

Our website uses minimal cookies. Cookies are small text files placed on your device when you visit a website. We use them for:

You can manage or disable cookies through your internet browser settings. However, disabling essential cookies may affect the functionality of our website.

7. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request its correction if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

To request access or correction, please contact us using the details below. We will respond to your request within a reasonable timeframe. We may need to verify your identity before providing access or making corrections.

8. Third-Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date revised. We encourage you to review this policy periodically.

10. Contact Us / Complaints

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a complaint about how we have handled your personal information, please contact us at:

Email: accounts@webconconsulting.com

We take privacy complaints seriously and will investigate any complaint promptly and respond to you in writing. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).